Terms & Conditions
1. Introduction
Chariot Restrooms (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information that you provide when using our website and services, including communications made via our phone service powered by Grasshopper.
2. Information We Collect
We may collect and process the following types of information:
- Contact Information: When you contact us via phone, we collect your phone number and any other information you may provide during the call.
- Call Metadata: Information such as call duration, time, and other call details provided by our phone service provider, Grasshopper.
- Communication Content: Any information shared during phone calls or voicemails.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Improvement: To enhance our customer service and better understand client needs.
- Record-Keeping: To maintain accurate records of communications for reference and support.
- Response Purposes: To respond to inquiries, requests, or other communication initiated by you.
4. Sharing of Information
We may share certain information with Grasshopper, our phone service provider, to facilitate communication and customer support. Grasshopper may process call metadata and other communication data on our behalf.
5. Data Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or phone can be guaranteed as 100% secure, so please exercise caution.
6. Your Rights
Depending on your location, you may have certain rights regarding your data, including the right to:
- Access the information we hold about you.
- Request corrections to any inaccurate information.
- Request deletion of your information, subject to legal and contractual limitations.
7. Cookies and Tracking
Our website may use cookies and tracking technologies to analyze website traffic and improve user experience. By using our site, you consent to the use of these tracking methods.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us